Information, data and records policies · 06

Communications, media and social media policy

Governs who may speak for the organisation, and what everyone else may say.

What it does

Governs who may speak for the organisation, and what everyone else may say.

How it is drafted

Name the authorised spokespersons and the escalation route for media enquiries; separate official channels from personal accounts; set rules on confidential information, client identification and sub judice matters; deal with endorsements and paid content disclosure; and state the review and approval path for published material.

What to look out for

The clause that matters is the personal-account clause, and it must be proportionate: an employer may regulate speech that identifies the employer or discloses its information, but a policy reaching into private expression generally will not survive a challenge. Draft to the connection with the workplace, not to the sentiment.

Related pages, tools and documents

Where this instrument sits in the wider set, and the engagement that produces it.

Start here

Tell us the decision your organisation needs to make.

The first conversation is thirty minutes, confidential and free. You will leave it knowing which of our services you need and which you do not.